Hair Damaged from Perm Solution Not Being Rinsed Out

by Barbara
(Norwood, MA)

I had thick light brown hair a year and a half ago and now it is thin and mostly grey. My hairdresser had a girl rinse my hair out who had never rinsed a perm before and she hardly rinsed it at all. I kept calling for my hairdresser to help me but she wouldn't come over, so after a lot of frustration, the girl just wrapped my hair, and I was so aggravated I just let her. After that, it started falling out and gradually started turning grey.

Also, I have developed a number of wrinkles om my skin since and I am wondering if they are caused from the dry scalp. I asked two of the hairdressers in the salon to color my hair and they wouldn't. Is there a reason for that?

I started having a different hairdresser in the salon cut my hair after that experience. Is it safe to color my hair?